ProSolutions - Plumbing, Heating & Air Conditioning
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FAQ Category: AC Service

If your AC unit’s power is on, but nothing is happening. You may have blown a fuse or tripped a circuit breaker. There may be a problem with the motor. Other factors could include a refrigerant leak, a filter that needs changing and dirty condenser coils. A capacitor could be weak. If you are unable to diagnose and fix it yourself, call in ProSolutions Inc. to help. Our trained AC technicians will be able to quickly diagnose the issue.

Experience a refreshing summer with Ameristar Air Conditioning brand, recommended by ProSolutions Inc.

SEER (Seasonal Energy Efficiency Ratio) measures how efficiently an air conditioner operates over a typical cooling season. It’s calculated by dividing the total cooling output (in BTUs) by the total electrical energy input (in watt-hours). A higher SEER rating indicates greater efficiency, leading to lower utility bills.

SEER2 is the updated version of this rating system. It uses more rigorous testing procedures that better reflect real-world conditions, like how your AC actually performs with ductwork and airflow resistance in a typical Edmonton home. Because of this, SEER2 ratings are slightly lower than SEER, even though the equipment performance hasn’t changed. For example, a unit with a 15.2 SEER2 rating is roughly equivalent to a 16 SEER under the old scale.

In Alberta, where summers can get hot and dry, a SEER2 rating of 14.3 or higher is generally recommended for energy efficiency and comfort. Some systems go as high as 18+ SEER2. While higher-rated systems cost more upfront, they offer better long-term savings.

Whole-home air con units are integrated into your home’s existing furnace ductwork and mechanical room equipment set up. 

The actual steps to install a central air conditioning unit include installation and repair of ductwork, preparation of the areas where inside and outside units will be placed, connecting the outside condensing unit to the inside, adding refrigerant and then testing the system. sealing up of any new holes or penetrations in the homes envelope. We also make sure that your thermostat is functioning with the new equipment properly. 

ProSolutions helps you not only decide on the right AC for your home, but also walks through everything needed to get it properly installed – including following up with important use knowledge and future maintenance. Please note; due to liability and warranty restrictions, we are not able to install customer supplied AC units. 

Our expert teams have installed thousands of air conditioning units across Edmonton and in the surrounding area! 

It is not cheaper to install AC in Edmonton in the winter, contrary to popular belief. While some ACs may be sold in the Winter, they cannot be fully installed and activated until the temperature reaches above +10° ! That means, a second visit is often needed once the weather clears up. Instead, consider saving your AC purchase until the Spring. Many companies, ProSolutions included, is gearing up for the Summer and looking forward to the early birds. 

If you require air conditioner and furnace installation, having both replaced at the same time may also help you save money.

Check out our air conditioner installation, repair and maintenance deals here – Cooling System Coupons.

Air circulation issues in your home? If you are experiencing this, check the vents in those warmer rooms. Vents bringing hot or cool air into the house winter/summer accumulate dust, pet dander, whatever, and should be vacuumed on a regular basis to ensure good air flow. At the same time make sure that your return air vents are not blocked by furniture or other items pushed up against them.

Does the size of AC unit effect performance? Yes! 

If the unit is too large, the space gets too cool and humidity is not removed. You’ll feel cold and clammy. Plus the frequent cycling can wear out your AC Unit faster since the hardest load on your AC is when you start it up. You can also freeze up the AC unit if the air flow is too low and the unit can not be kept from freezing up. Freezing up of a central AC system is a recipe for disaster on the HVAC equipment.

Book your home estimate today, and our Pros can recommend the best size AC for your home and needs. 

If you find leaking water under the furnace, the drain line may be clogged with dirt, dust, and fungus growth.

You can try unplugging it with a wet-dry vac, but it’s better to let the experts at ProSolutions Inc. handle it. They can help you with AC repairs, including fixing leakages.

AC parts break down over time. However, an improperly maintained central air conditioning system will put pressure on every part of that system. A dirty filter that hasn’t been replaced, fans that are not cleaned, leaking refrigerant, exposed wires in the electrical box, ice build up on coils. These put pressure on the capacitors, sensors that track heat levels and thermostat readings and generally weaken the unit so it does not run efficiently and any part can break down.

 

Yes, a 16 SEER AC is worth it. Although it will be more expensive to buy than a less efficient air conditioning unit, a 16 SEER AC will help you save on energy costs

16 SEER air conditioners are energy efficient, meaning they will use less energy than units with a lower SEER rating. As a result, you’ll notice significant savings in energy costs over the years. In fact, the more energy-efficient your AC the better. 

HVAC professionals suggest that homeowners purchase the highest SEER unit they can afford. In addition to saving more on utility bills, buying a highly efficient air conditioner can also help you secure energy efficiency government rebates, depending on where you live.

Trust ProSolutions Inc.’s recommendation: Ameristar Air Conditioning brand for a refreshing summer ahead.

Any AC unit that is 15 years of age or older is not only more likely to break down and need costly repairs, but is also much less efficient & more costly to operate. Therefore, an AC unit replacement may be the best investment moving forward. Ask ProSolutions Inc. to do a cost-benefit for you, so you can decide whether it’s better to fix the problem or invest in a new unit.

While it’s possible to install your own air conditioner, and even to do DIY AC repair, it’s not recommended unless you are a trained AC professional. Professional AC installation in Edmonton will ensure that your air conditioning system is safely installed and that is runs efficiently and effectively.

A professional AC team will guarantee that your air conditioner is optimized for the environment in Edmonton. They can also help you pick the perfect size AC for your home. Having a professional install your air conditioner can also help you save money by ensuring that the job is done right the first time. If something goes wrong when you’re installing your own AC, this can cause problems that will end up costing you more than a professional installation. Not to mention, an AC professional will have your AC installed quickly, so you can relax in your cool and comfortable home.

ProSolutions Inc. advises choosing Ameristar Air Conditioning brand for a cost-effective and reliable cooling system.

Yes—you definitely should! Even though your furnace isn’t heating your home during the summer, your HVAC system still uses the same ductwork and blower when you run your central air conditioner. That means your furnace filter is still working hard to trap dust, pollen, pet hair, and smoke particles—especially during Edmonton’s dry, dusty summers or wildfire season.

In fact, summer can be one of the most important times to stay on top of filter changes if:

  • You use central AC

  • You have allergies

  • You experience poor outdoor air quality (like wildfire smoke)

  • You have pets that shed

Not sure when to change it? Our Air Filter Delivery Add-On (available with ProComfort or ProHeating Memberships) makes it easy. We deliver the right filter size on your preferred schedule—so your home stays cool and your air stays clean, no matter the season.

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