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FAQ Category: General

If there is a crack in the heat exchanger of your heating system, your furnace could be leaking carbon monoxide (CO). This can be dangerous for you and your family, as CO can cause serious bodily harm and even result in death. Carbon monoxide is a colourless, tasteless, and odourless gas and therefore is not easily detected, especially in small quantities.

Your furnace may be leaking carbon monoxide if you or other members of your household are experiencing any of the following symptoms:

  • Headache
  • Weakness
  • Dizziness
  • Nausea or vomiting
  • Feeling hungover
  • Shortness of breath
  • Confusion
  • Blurred vision
  • Loss of consciousness

If you think your furnace is leaking carbon monoxide contact a local heating company right away. If you think you are experiencing carbon monoxide poisoning, please seek professional medical advice immediately.

Need a new heating system and wondering whether it’s better to rent or buy a furnace? Renting a furnace is definitely cheaper initially but is not the right option for every household.

If you rent a furnace, you will pay a monthly fee and the HVAC dealer will be responsible for maintenance and repairs. However, there are some drawbacks. It is likely that over time you will pay at least double what the furnace is worth. And, because you do not own the heating system, it does not add to the value of your home.

If you can afford to buy a new furnace this is the best option. By buying the furnace outright, you won’t pay any interest and may also be able to benefit from manufacturer or government rebates. Owning the furnace will also add to the value of your home.

It can cost anywhere from $150 to $1,500 to repair a furnace, depending on the issue. If you’re in the Edmonton area, the average cost to repair a furnace will be around $700.

Make sure the furnace company you choose to do your repairs is upfront with their pricing. They should be able to provide you with the price ahead of time so that you know exactly what to expect before moving ahead!

Want to save some money? Often professional heating and plumbing companies will offer a Service Partner Plan – we call ours the ProComfort Plan. This type of plan will help you keep on top of the regular maintenance your furnace needs for a fraction of the price. Regular furnace tune-ups and maintenance will help prevent any major issues, saving you from repairs and replacements that could cost you thousands of dollars! With plans like this, there is often a discount for members, meaning you’ll save money with every visit.

Not all plumbing issues require immediate attention. However, there are several common problems that should be addressed as quickly as possible. Issues that count as a plumbing emergency including burst pipes, frozen pipes, clogged toilets, leaky faucets, and no hot water. Although some of these issues can be addressed quickly by the homeowner, others may require the immediate attention of a qualified professional plumber. If you believe you have a plumbing emergency, there are several emergency plumbers in Edmonton that you can contact. When seeking emergency plumbing services, be sure to ask the plumber if you will be paying a premium price for their emergency services. Professional plumbing companies, like ProSolutions Plumbing, Heating & Air Conditioning, will provide upfront pricing and will not charge premium emergency prices.

A professional technician will have an extensive checklist to go through when providing furnace tune-up service and maintenance. The items on this list cover every part of your furnace in order to ensure that it is in top working condition.

Some of the most important items included in this furnace service checklist are:

  • Vent, blower, and ductwork cleaning
  • Inspection of the flue for damage and dents
  • Examination of all belts and their tension
  • Adjustment of the furnace’s pilot light flame
  • Calibration of the thermostat
  • Visual inspection of all electrical wiring
  • Inspection of the furnace filter
  • Cleaning and removing any debris

A checklist that includes no less than 22 points of inspection should be used during your furnace service.

What uses the most electricity (and other forms of energy) in a house is heating and cooling systems, water heating units and other appliances like refrigerators. To reduce the amount of electricity, or energy, being used, ensure that you have energy-efficient appliances installed in your home. The cost of upgrading to a more energy-efficient hot water heater, furnace, AC unit, etc. can be offset with the help of Edmonton’s Home Energy Retrofit Accelerator program. As well, some professional heating and cooling companies in Edmonton, like ProSolutions PHAC, offer extended discounts for installing new, energy-efficient furnaces, water heaters, and more.

As well, regular maintenance can help to keep these home comfort systems running smoothly and efficiently.

The size of the furnace you’ll need largely depends on the size of your home. Size recommendations based on square footage are:

1,200 square foot home: 36,000 to 72,000 BTUs
1,500 square foot home: 45,000 to 90,000 BTUs
1,800 square foot home: 54,000 to 108,000 BTUs
2,100 square foot home: 63,000 to 126,000 BTUs
2,400 square foot home: 72,000 to 144,000 BTUs

Other factors that affect the size of the new furnace installation you’ll need include:

  • Climate zone (for example, Edmonton is in Climate Zone 5)
  • Quality of insulation
  • Window thickness
  • Ceiling height
  • Number of people living in your home
  • Preferred temperature
  • Size and state of the basement

For more info om furnace shopping, read our full article on “how to choose the right furnace“.

The best way to reduce your energy bill at home is to ensure all of your household appliances are in top working condition. This includes your furnace, hot water heater and air conditioning system. These types of appliances use a lot of energy. Therefore, if they aren’t running as efficiently as possible it can result in a high energy bill. 

The best way to guarantee that these appliances are running efficiently is to conduct regular maintenance. If you live in Edmonton or the surrounding area, your plumbing, heating and air conditioning systems should be professionally serviced once per year. Regular maintenance and servicing will ensure these appliances are working effectively and efficiently and can help to reduce your energy bill by up to 30%.

If you have old appliances, you might also consider upgrading them to more energy-efficient models. Installing a new furnace, hot water heater or AC unit can help to drastically reduce your energy bill.

It typically takes between four and eight hours to install a new furnace in Edmonton or the surrounding areas. However, install time can vary depending on factors like the age of your home and the condition of its wiring and ductwork. 

No need to worry about spending a long night freezing inside your home during an Albertan winter. A professional furnace company can have your new furnace up and running within a day to keep you and your family comfortable and warm!

When getting free furnace installation quotes in Edmonton area, make sure to ask how long the installation is expected to take. Local furnace companies will have a good idea based on their experience in your area.

There are several steps involved in installing your new furnace. These steps will vary depending on the furnace you choose, your home’s existing furnace system, and any changes you want.

  1. Align the new furnace with existing gas lines and ductwork
  2. Connect and seal to the ducting system
  3. Connect intake and exhaust pipes
  4. Connect the gas line
  5. Connect the furnace to the electrical supply and thermostat
  6. Connect the furnace to a drain hole

At this point, it’s important to check your work, make sure everything is connected properly and there are no gas leaks. 

Please note: these steps are extremely simplified and meant to provide an overview to understand the professional furnace installation process better. It is highly recommended that you have your furnace professionally installed in order to avoid dangerous problems and issues with your new furnace. Having to get furnace repairs on your new unit would not be covered under warranty without professional installation.

Hiring a professional will be more costly initially but will save you money in the long run.

Here’s how long it takes to install a new furnace.

Furnace on the fritz? Here are a few things to check if your furnace isn’t working:

  • Power switch – is the power on? If so, try turning the furnace off and then on again.
  • Furnace filter – check to see if the filter is clogged. If it is, exchange it for a new one. You should be changing your furnace filter ever 3 months.
  • Batteries in the thermostat – check the batteries in your thermostat and replace them if they’re low.
  • Flame sensor – turn off the power to your furnace (this is an important first step) then remove the sensor and clean it.
  • Pilot light – check to make sure the pilot light is on. If it’s out, relight it using your furnace model’s igniting instructions.
  • Air intake and exhaust pipes – check the exhaust flue for blockages and clear any blockage you find. For example, during the winter in Alberta, you might find icicles covering the screen of the flue. Remove these to solve the problem.

If one of these is not the issue, you may need a professional to help you uncover and solve the problem. Don’t wait until it’s too late – a broken furnace, especially during an Edmonton winter, can result in broken and burst water pipes! Find a local furnace repair contractor to fix the problem as soon as possible.

It shouldn’t take a professional heating company in Edmonton too long to install a new boiler. For a simple boiler replacement, you can expect a trained professional to take between 4 and 6 hours.

Your new boiler will be up and running in less than a day. However, installing a brand new boiler, where one didn’t exist before, is a bigger job. Upgrading your current boiler to a different system or moving your boiler to a new location can also be more involved and will take a bit longer.

Because these jobs are more complex, they may take a team of professionals a few days to complete. Typically, you can expect to wait no more than a week for your new system to be up and ready!

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