ProSolutions - Plumbing, Heating & Air Conditioning
BBB Accredited Business
2023 Best Plumbing Company in Edmonton
Rated: 4.8 / 5 
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$97 AC Tune-up sales; all playoff season long.
Rated: 4.8 / 5 
Read 100s of Reviews

FAQ Category: Plumbing Install

First, shut off the main water supply to prevent further damage. If the burst pipe is near any electrical outlets or appliances, turn off the electricity at the breaker box. Avoid standing in water to prevent electrical shock. Once you’ve secured the area, call a professional plumbing company to assess and repair the damage.

The amount of time it takes to get hot water from a new water heater depends on the size and type of hot water heater. A properly and professionally installed gas hot water heater will provide hot water most quickly. An average 40-gallon heater will only take about 30 to 40 minutes to provide heat water, while you can expect hot water from a larger tank (80-gallons) in approximately 60 to 70 minutes. Electric hot water tanks, on the other hand, will take a little longer. For an average 40-gallon electric heater it will take about 60 to 80 minutes and for an 80-gallon tank about 2 hours.

The average cost to install a furnace in Edmonton is between $5,500 and $10,000+. The cost depends on various factors, including brand, size, company, etc. However, with the average cost of a new furnace being around $3,000 – $6,000, you can expect to pay anywhere from $5,000 to $10,000 in total, including installation. 

Check out our Current Offers to see how you can save with deals and rebates. 

In Alberta, a heat-loss calculation must be done when installing a new furnace. When hiring a professional to do your install, this will be factored into the price.

Hiring a professional heating company to install your furnace is essential. It may cost more initially but will save you money, time, and headache in the long run.

Yes! With our ProWater Softener Membership, we don’t just deliver salt—we pick it up, bring it to your home, and fill your tank for you. Whether you prefer a small monthly fee or a discounted annual plan, we tailor your delivery schedule based on your softener’s usage and your household’s needs.

Plus, if your system ever needs service, our team is ready to help—whether it’s our technicians, shop crew, or installers, we’ll send the right person for the job based on your maintenance history and availability.

Salt should be refilled every 1 to 3 months, depending on your water usage, tank size, and family size. In Edmonton, with our harder water, most households check their salt monthly—especially during peak use seasons like winter.

A good rule of thumb: if the tank is less than half full, it’s time to top it up. But if that feels like one more thing to remember, our ProWater Softener Salt Membership makes it easy—we track your needs and deliver salt on a regular schedule, so your softener is always ready to go.

If your drain is clogged with hair, baking soda can dissolve hair in a drain

To try this safe and easy method at home – first, pour a cup of baking soda down the drain. Then pour a cup of vinegar (white vinegar) down. Allow the mixture to sit for several minutes. Keep an eye out for bubbling in the drain (this is caused by the reaction between the baking soda and vinegar). Once the bubbling stops, wait a few more minutes then pour some hot water down the drain. Repeat until the clog is cleared. Keep at it, it can take a long time.

With a heavy-duty clog, you might need something more powerful. In this case, try snaking the drain, plunging it or calling a local Edmonton drain cleaning company to get the job done. 

ProSolutions no longer provides drain cleaning services, however we are happy to help if you decide to replace your fixtures!  

Yes, at ProSolutions Inc., we stand by the quality of our work. Every service we provide comes with our 5-Star Service Guarantee. Additionally, we offer a Property Protection Guarantee, ensuring that your personal property is safeguarded during our repair process. If any damage occurs, we commit to repairing or replacing it.

Installing a water softener doesn’t take too long when a professional technician is completing the installation. As long as no unforeseen setbacks or problems are encountered, a professional plumber should be able to install a water softener in about two to three hours. Choosing to have your water softener installed by an expert is a good idea, as this will ensure that it is installed and working properly, helping to prevent problems down the road. In addition, water softeners are available in various makes and models and an experienced technician can help you find the best system for your home and your family.

The difference between a boiler and a hot water tank has to do with the way in which each uses the hot water that it produces.

Both boilers and hot water tanks take cool water, heat this water and then distribute it throughout a home via pipes. However, the water that is heated by a boiler is distributed throughout the home via pipes, radiators and radiant in-floor systems in order to heat it – to keep the rooms, floors, garage, etc. comfortable and warm.

On the other hand, a hot water tank heats water that is used for cooking and cleaning purposes – for showers, dishwashing, laundry, etc.

Common reasons include:

  • Failed heating element (electric)

  • Faulty gas control valve

  • Sediment buildup inside the tank

  • Aging equipment (8–12+ years old)

  • Undersized tank for your household

If your showers are turning cold halfway through, your tank might be telling you something!

Our team can help you find the true issue behind your water heater taking it’s sweet time. Give us a shout and learn about your hot water tank options, and learn the difference between a hot water tank and a tankless hot water system.

In colder climates, water inside the pipes can freeze. When water freezes, it expands, which can cause the pipe to crack or burst. This is especially common if the pipes are not properly insulated or if there are sudden drops in temperature.

Tankless water heaters have many benefits over traditional hot water tanks however, the truth is, a tankless water heater is not worth it for everyone. Any professional plumbing company can tell you that a tankless hot water system is best for homes that don’t often use large amounts of hot water. For example, if you often take baths in a large tub, or you have numerous high-volume shower heads in your shower, then an on-demand hot water system may not be worth it. On the other hand, a tankless hot water heater will save you money over time, you won’t run out of hot water and it will last much longer than a traditional hot water tank. Consult your local tankless water heater plumber and they can help you decide whether a tankless water heater is right for you.

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