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If your drain is clogged with hair, baking soda can dissolve hair in a drain. 

To try this safe and easy method at home – first, pour a cup of baking soda down the drain. Then pour a cup of vinegar (white vinegar) down. Allow the mixture to sit for several minutes. Keep an eye out for bubbling in the drain (this is caused by the reaction between the baking soda and vinegar). Once the bubbling stops, wait a few more minutes then pour some hot water down the drain. Repeat until the clog is cleared. Keep at it, it can take a long time.

With a heavy-duty clog, you might need something more powerful. In this case, try snaking the drain, plunging it or calling a local Edmonton drain cleaning company to get the job done. 

ProSolutions no longer provides drain cleaning services, however we are happy to help if you decide to replace your fixtures!  

Salt should be refilled every 1 to 3 months, depending on your water usage, tank size, and family size. In Edmonton, with our harder water, most households check their salt monthly—especially during peak use seasons like winter.

A good rule of thumb: if the tank is less than half full, it’s time to top it up. But if that feels like one more thing to remember, our ProWater Softener Salt Membership makes it easy—we track your needs and deliver salt on a regular schedule, so your softener is always ready to go.

There are several preventive measures you can take:

• Insulate your pipes, especially those in unheated areas like basements, garages, and crawl spaces.
• Keep your home’s thermostat set to a consistent temperature, even at night and when you’re away.
• Allow faucets to drip slightly during extremely cold spells to keep water flowing.
• Open cabinet doors under sinks to allow warm air to circulate around the pipes.

There are several common signs that your hot water tank may stop working. Consider calling a water heater services company to take a look at and repair or replace your unit if: 

1. Your unit is getting old. The average water heater will last 8 to 10 years. 
2. Your water smells or is discoloured. For example, if the water looks rusty the unit may be corroding. 
3. You hear loud noises coming from your hot water heater. Loud popping or crackling sounds can mean sediment has built up in the tank.
4. Your tank is leaking or you notice water around the water heater.
5. Your hot water tank no longer provides enough hot water.
6. The water pressure has gone down and is not sufficient.

Most homeowner’s insurance policies in Canada cover “sudden and accidental” water damage, which includes burst pipes. However, the coverage might not extend to damage resulting from lack of maintenance or negligence. It’s essential to review your policy and speak with your insurance provider to understand the specifics of your coverage.

On average, sump pumps last about 10 years. As with any other appliance in your home, a sump pump can become damaged and may need to be replaced as it gets older or experiences more use. Unfortunately, unlike other appliances, it isn’t always obvious when a sump pump has reached the end of its life. In fact, this isn’t usually detected until the sump pump should be working but fails to do its job.

In order to prevent your sump pump from failing when you need it most, reach out to ProSolutions and ask us about our sump pump services. If you notice that there is no water in the sump pit when your pump is running, if you see rust, if there is a musty or dank odour in your basement, if you hear strange noises coming from your sump pump or if the pump is failing to run automatically.

Sump pumps need annual maintenance. Like other appliances in your home, a sump pump should be maintained and serviced on a yearly basis. In some cases, more maintenance may be required. It is important to stay on top of sump pump maintenance in order to prevent a disaster. Oftentimes, homeowners will not notice that their sump pump isn’t working until it’s too late. Suddenly, when the sump pump is required, the homeowner discovers that it isn’t working as it should be. Many professional plumbing contractors provide Service Partner Plans that can help you properly maintain your appliances. An annual maintenance plan like this will ensure that your sump pump is always in top working condition.

First, shut off the main water supply to prevent further damage. If the burst pipe is near any electrical outlets or appliances, turn off the electricity at the breaker box. Avoid standing in water to prevent electrical shock. Once you’ve secured the area, call a professional plumbing company to assess and repair the damage.